Refund policy

At Shopglam Cases, we truly value your trust and want you to have the best experience with us. 💖

📦 Returns & Exchanges

We accept returns if the product is received in a damaged, defective, broken, or fitting issue condition. In such cases, we will be happy to offer a replacement or exchange. Please note, refunds are not available. If the wrong product was ordered by mistake, return/exchange will not be applicable. To request a return, kindly email us at care.shopglamcases@gmail.com or whats app 79998 51668 within 3 working days of delivery, along with photos/videos of the product.

❌ Cancellations

Orders can be cancelled within 24 hours of purchase by contacting us via call 79998 51668 or via email at care.shopglamcases@gmail.com

🛠 Damages & Other Issues

If your order arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue at the earliest. An unboxing video is mandatory for reporting such issues, as it helps us verify and process your claim efficiently

🚫 Non-Returnable Items

Custom/personalized products, sale items, gift cards, personal care products, and hazardous goods are not eligible for return.

💳 Refunds

Refunds will be issued only if the product is out of stock. In such cases, the amount will be refunded to your original payment method (processing time may vary by your bank/card provider).

✨ Shopglam Cases – Always here to keep your phone protected in style.